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At Pranimm, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information. By using our website or services, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, address, phone number, email address, and payment details when you book services or register on our platform.
- Pet Information: Details about your pets, such as name, breed, age, health conditions, and vaccination history.
- Usage Information: Data about how you use our website, including IP address, browser type, and pages viewed.
- Communications: Any information you provide in customer support queries or feedback forms.
2. How We Use Your Information
The information we collect is used to:
- Provide and improve our services.
- Process bookings and payments.
- Communicate with you about your appointments, updates, and promotional offers.
- Customize your experience on our platform.
- Ensure the safety and well-being of your pets during our services.
3. Sharing Your Information
We value your trust and ensure your data is not sold or shared unnecessarily. However, we may share your information with:
- Service Providers: Third-party vendors who assist in payment processing, customer support, or other essential functions.
- Legal Compliance: Authorities when required by law or to protect our legal rights.
- Business Transfers: In case of a merger, sale, or acquisition, your data may be transferred to the new entity.
4. Data Security
We implement robust security measures to protect your data, including:
- Encryption for sensitive information like payment details.
- Regular monitoring of our systems for vulnerabilities.
- Limited access to personal information to authorized personnel only.
While we take these precautions, please note that no system is entirely secure.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance your experience. Cookies help us track user preferences, analyze website traffic, and provide personalized content. You can adjust your browser settings to decline cookies, though this may impact site functionality.
6. Your Rights
You have the right to:
- Access and review the personal data we hold about you.
- Request corrections or updates to your information.
- Opt-out of marketing communications.
- Request the deletion of your data, subject to legal and contractual obligations.
To exercise your rights, please contact us using the details provided below.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party sites. Please review their privacy policies before sharing any information.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about our Privacy Policy, please reach out to us:
